Workflow Conditions

letzNav has a built-in conditional feature which enables the Workflow steps to appear only when certain conditions are met.

Steps to apply workflow conditions are as follows:

  1.  Log into the letzNav admin using your credentials. Your Admin URL will be provided by your Customer Success Manager.       
  2. Go to Manage section of your application and click on Workflows to open the list of Workflows as shown in the screenshot below.

  3. Select your preferred Workflow.

 4. Go to Advanced options and click on Add button to add conditions. 

letzNav supports following generic conditions:

  • If element exists 

Workflow step (balloon) will appear only when a particular element is available on the screen or current web page. This can be done by providing an element selector which you want to use as a condition.

  • If element does not exist

Workflow step will appear only when a particular element is not available on the screen or current web page.This can be done by providing an element selector which you want to use as a condition.

  • If query matches 

Workflow step will appear only when specific URL is loaded. This can be accomplished by providing key-value pair of the URL

Example:

https://support.google.com/chrome/?p=help&ctx=keyboard#topic=7438008

Now to make Workflow step (aka balloon) appear only on this page, we have to set Name, Value parameters as:

Name: ctx

Value: keyboard

  • If query does not match

Workflow step will appear only when specific URL is not loaded. This can be accomplished by providing key-value pair of the URL

Example:

This is similar to the query matches except the step is displayed if the query does not match the name and value.

Name: ctx

Value: keyboard

After entering the conditions click on Save button.

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