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Getting started

The letzNav Editor

Knowledge base

Explore How-To's and learn best practices from our knowledge base.

  • Getting Started

  • Let's Go : Installing letzNav

  • Get On-boarded with letzNav

  • Build with Editor

  • The letzNav Admin

  • Analytics

  • FAQs and Best Practices

  • Release Notes

  • Glossary

    Terms used as part of letzNav tool.

  • Troubleshooting

Getting Started

About

  • What is letzNav?
  • How does it help?
  • Compatibilities - What browsers are supported by letzNav?
  • How do I make letzNav visible to end users?
  • Global Language Features
View all (6)

Technology

  • Implementation Models
  • Admin Console
  • Editor
  • Player

Vulnerabilities, Security, Privacy

  • Data Collection
  • Secure Storage
  • Security
  • SOC 1/SSAE 16/ISAE 3402
  • FISMA Moderate
View all (10)

Let's Go : Installing letzNav

Hosting letzNav

  • Implementation Models

Setup letzNav Editor

  • Google Chrome-Install Editor Extension

Manual Player Extension Installation

  • Google Chrome
  • Firefox
  • Edge
  • IE 11

Mass Player Extension Distribution (GPO)

  • Google Chrome
  • IE 11
  • Firefox

Get On-boarded with letzNav

Onboard with Customer Success

  • Introduction to letzNav CSM
  • Project Kickoff
  • Discovery Session(s)
  • Build and Review
  • Personalized Training
View all (6)

Build with Editor

Overview

  • What is Workflow?
  • What is a Validation?
  • What is a Launcher?
  • What is a Tooltip?
  • What is Announcement?

Workflows

  • Log into the Editor
  • Create a Workflow
  • Add a Workflow Step
  • Select a Screen Element
  • Update Step Heading and Description
View all (15)

Frames

  • What is a Frame?
  • Create a Frame
  • Delete a Frame
  • Publish/Unpublish a Frame

Validations

  • Creating Validations
  • Add a Spotlight
  • Add a Validator
  • Best Practices for Validations
  • Delete a Validation/Spotlight

Launchers

  • Create Launchers
  • Delete a Launcher
  • Launch a Video
  • Launch a Workflow
  • Launch a Link
View all (6)

Tooltips

  • Create a Tooltip
  • Delete a Tooltip
  • Add an Image in Tooltip
  • Add a Link to a Tooltip

Announcements

  • Create a Simple Announcement
  • Launch a Workflow in an Announcement
  • Launch a Video in an Announcement
  • Launch a Link in an Announcement
  • Announcement on Conditions
View all (7)

Free Editor - Install/Uninstall Instructions

  • Installing letzNav Free Editor
  • Uninstalling letzNav Free Editor

The letzNav Admin

The Basics

  • The Administration Menu
  • Log in to Admin
  • Manage Applications
  • User Settings
  • Unique User Identification
View all (7)

Manage Workflows

  • View Workflows List
  • Delete a Workflow
  • Add tags to a Workflow
  • Export Workflow to PDF
  • Add a Language to a Workflow
View all (7)

Manage Validation

  • View Validations List
  • Add a Language to a Validation
  • Delete a Validation

Manage Launchers

  • View Launchers List
  • Add a Language to Launcher
  • Delete a Launcher

Manage Tooltips

  • View Tooltips List
  • Add a Language to a Tooltip
  • Delete a Tooltip

Manage Announcements

  • View Announcement Lists
  • Add a Language to a Announcement
  • Delete an Announcement

Knowledge Center

  • Add Knowledge Content
  • Edit Knowledge Content
  • Add Language Translations
  • Delete Knowledge Content
  • Retrieve Permalinks

Tags

  • Manage Tags

Customization

  • User Interface
  • Language
  • Keyboard Shortcuts
  • SFTP Credentials
  • Timezone

Publish

  • What is Publishing?
  • Publish Workflows
  • Publish Frames

Advanced Workflow Settings

  • Advance on Options
  • Workflow Conditions
  • Custom Buttons
  • Custom JavaScript
  • Additional Description for Documentation

System Settings

  • Add a User
  • Scheduler
  • Extensions
  • SSO Config
  • Preconfigured Roles
View all (6)

User Onboarding

  • What is Onboarding and how is it helpful?
  • Create Onboarding
  • Add Tasks
  • Edit Onboarding
  • Add Language Translations
View all (7)

User Segmentation

  • What is a Segment and how is it helpful?
  • Create Segments
  • Edit Segment
  • Delete Segments

Analytics

Overview

  • Getting Started

Dashboards

  • Dashboard
  • Workflow and Validations Dashboard
  • Launchers Dashboard
  • Tooltips and Announcements Dashboard

Analytics

  • Analytics
  • Workflows Statistics
  • Validations Statistics
  • Tooltip Statistics
  • Launchers Statistics
View all (8)

FAQs and Best Practices

Infrastructure and Technology

  • Infrastructure and Technology

Content Development and Maintenance

  • Content Development and Maintenance

Editor, Player and Administration

  • Editor, Player and Administration

Enablement

  • Enablement

Security and Privacy

  • Security and Privacy

Best Practices

  • Workflow Balloons
  • Element Selection
  • Balloon Position
  • Entry Points and Anchors
  • Advance on Options
View all (6)

Platform Specific Best Practices

  • Best Practices for CA PPM
  • Best Practices for WorkDay

Release Notes

New Release August '18

  • Overview
  • What's New?
  • Changes and Enhancements

New Release January '19

  • Overview
  • What's New?
  • Changes and Enhancements

Glossary

Terminology and Notation

  • Words

Troubleshooting

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